phone (573) 635-9295

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Hybrid Office Assistant – CS Employment Solutions

Mar 26, 2026

CS Employment Solutions

Location
Jefferson City, MO 65109

Job Description

C&S has an immediate opening for a full-time, temp-to-hire Hybrid Office Assistant in Jefferson City. 
Salary/hours for Hybrid Office Assistant: $17/hr. + benefits; Monday-Friday 8 a.m.- 4:30 p.m. while training; 8:30 a.m.- 5 p.m. after training; 3 days remote & 2 days in office
Job Description:
  • Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance into various applications.
  • Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.
  • Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.
  • Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.
  • Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.
  • Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.
  • Meets or exceeds daily standards for performance, accuracy, customer service, and quality.
  • Participates in training activities as needed.
  • Answers calls in a call center environment from participants regarding initial and continuing eligibility for income maintenance programs related to medical services, initiating outbound call when clarification or additional information is required.

Job Requirements

  • High school diploma or equivalent
  • Experience and knowledge of mathematics and accounting principles used in the calculation of public assistance benefits.
  • Experience and knowledge of techniques to assess case situations and determine the most appropriate course of action to ensure conformity with established eligibility guidelines.
  • Knowledge of the general provisions, objectives, and philosophy of public assistance programs.
  • Skill in handling client behaviors such as fear, hostility, and aggression.
  • Ability to maintain accurate and systematic records, to organize and prioritize the workload to meet assigned timeframes.
  • Ability to adapt to changes in policy, procedures and work assignments.
  • Ability to operate a personal computer and use automated technology to establish and maintain case records.
  • Ability to understand, explain and apply federal and state laws, program policy and procedures.
  • Ability to communicate effectively with applicants, recipients, and other employees.
  • Exceptional customer service skills.
Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.
110887
#tp123

Salary
$17/hr. + benefits

Representative Contact Information
Carrie Russell
Carrie@csemployment.com

Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.

To apply for this job please visit csemployment.abdcloud.net.